Privacy Policy

Last Updated: August 18, 2025

At Scribbin, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. We are committed to protecting your personal data and respecting your privacy rights.

GDPR/UK GDPR Compliance: We comply with the General Data Protection Regulation (GDPR) and UK GDPR. This policy outlines your rights and our obligations under these regulations.

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, password
  • Profile Information: Any additional information you choose to add
  • Content: Stories, characters, images, and other content you create
  • Payment Information: Processed securely through Stripe
  • Communications: Messages you send to us

Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent
  • Device Information: Browser type, operating system, device type
  • Log Data: IP address, access times, referring pages
  • Cookies: As described in our Cookie Policy

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process your transactions and manage your account
  • Generate stories and images based on your inputs
  • Communicate with you about your account and our services
  • Improve and personalize your experience
  • Ensure the safety and security of our platform
  • Comply with legal obligations
  • With your consent, send marketing communications

3. Legal Basis for Processing

We process your personal data based on:

  • Contract: To provide our services and fulfill our agreement with you
  • Legitimate Interests: To improve our services and ensure platform security
  • Consent: For marketing communications and optional features
  • Legal Obligations: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We may share your information with:

Service Providers

  • • OpenAI: For story and image generation (content only, not personal data)
  • • Stripe: For payment processing
  • • Email Service Providers: For transactional emails
  • • Hosting Providers: For data storage and website hosting

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Children's Privacy

Important: Scribbin is designed for adults to create content for children, not for children to use directly.

Age Restrictions: Users must be at least 13 years old. Users aged 13-17 require parental consent.

Children's Content: While we create content suitable for children, we do not knowingly collect personal information from children under 13.

Parental Rights: Parents may contact us to review, modify, or delete information about their children if inadvertently collected.

6. Your Rights Under GDPR/UK GDPR

You have the right to:

✓
Access: Request a copy of your personal data
✓
Rectification: Correct inaccurate or incomplete data
✓
Erasure: Request deletion of your data ("right to be forgotten")
✓
Portability: Receive your data in a portable format
✓
Object: Object to certain processing activities
✓
Restrict: Limit how we process your data
✓
Withdraw Consent: Where processing is based on consent

To exercise these rights, please contact us at privacy@scribbin.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

8. Data Retention

We retain your data for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the UK/EU. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the EU Commission
  • Adequacy decisions
  • Your explicit consent where required

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we may also notify you by email.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer:
Email: privacy@scribbin.com
Address: Scribbin Ltd
London, United Kingdom

Supervisory Authority:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

For information about cookies and tracking technologies, please see our Cookie Policy.